You can delete your SkyOwl account and request removal of your personal data at any time. This page explains how to request deletion, what is deleted, and what — for research reasons — may be retained.
01How to request deletion
Send us a deletion request and we will process it. The fastest way is to email us from the address associated with your account:
Or write to info@skyowl.tech (cc fabio.mattioli@unimelb.edu.au) with the subject "SkyOwl account deletion request".
- Email us from your account address using the button above, or tell us the name and email on your account so we can verify the request.
- We confirm your identity to make sure the request is genuine and protect your data.
- We delete your account and personal data and send you a confirmation once it is done.
02What gets deleted
- Your account and login credentials.
- Your personal identifiers (name, email, role/organisation).
- Your conversations and prototype interactions that are still linked to you, and any session recordings you provided, removed from our active systems.
- Your unprocessed data, where you request this up to two weeks after it was collected.
03What may be retained
Because SkyOwl is a research project, some information cannot always be individually withdrawn:
Deleting your account ends your access to the prototype and withdraws you from this phase of the study.
04How long it takes
We aim to verify and action deletion requests within 30 days. Residual copies in secure backups are removed on our normal backup cycle. We will email you to confirm once deletion is complete.
05Questions
For anything about deleting your account or data, contact info@skyowl.tech or A/Prof Fabio Mattioli at fabio.mattioli@unimelb.edu.au. See also our Privacy Policy.